1. How long does shipping take?
All of our products are made to order through our trusted partner, Printful.
📦 Production time: 2–7 business days
🚚 Shipping time:
USA: 3–5 business days
Canada: 5–10 business days
Europe: 5–15 business days
Worldwide: 10–20 business days
You’ll receive a tracking number as soon as your order ships!
2. How much is shipping?
Shipping costs are calculated at checkout based on the product, destination, and quantity ordered.
💡 Tip: Order multiple items to save on combined shipping costs!
3. Do you offer returns or exchanges?
Since every item is custom-made, we only offer returns or replacements if:
✅ The product is damaged, defective, or has a printing issue.
✅ You receive the wrong item or size due to our error.
❌ We cannot accept returns for:
Wrong size ordered (please check the size guide carefully).
Change of mind or buyer’s remorse.
📩 Contact us within 30 days of receiving your order at support@go2h4rd-apparel.com if you have an issue.
4. Can I cancel or change my order after placing it?
We allow cancellations or changes within 24 hours of placing your order.
⏳ After 24 hours, production starts, and we cannot cancel or modify the order.
To request a cancellation or change, email us as soon as possible: support@go2h4rd-apparel.com
5. What should I do if my order arrives damaged or incorrect?
We’re sorry if this happens! Please:
Take clear photos of the issue.
Email us at support@go2h4rd-apparel.com within 30 days of receiving it.
We will arrange a replacement or refund quickly if the issue is confirmed.
6. Do you ship internationally?
🌎 Yes! We ship worldwide through Printful.
Please note: International customers are responsible for any customs fees, duties, or taxes that may apply.
7. How do I track my order?
Once your order is shipped, you will receive an email with a tracking number so you can follow your package.
8. What if I ordered the wrong size? Can I exchange it?
Since all items are custom printed, we cannot offer exchanges or returns for incorrect size selections.
Please refer to our Size Guide on each product page to ensure the correct fit. If unsure, contact us before ordering!
9. How is my personal information used? Is it safe?
🔒 Your privacy is our priority.
We collect only the necessary information to:
Process and ship your orders via Printful.
Provide customer support.
Improve your shopping experience.
We never sell your data. For full details, check our Privacy Policy [link].
10. Who makes and ships the products?
We use Printful, a trusted print-on-demand service, to produce and ship your items.
This ensures high-quality prints and efficient delivery worldwide.
11. What payment methods do you accept?
We accept:
💳 Credit & Debit Cards (Visa, MasterCard, Amex)
💻 PayPal
📱 Apple Pay & Google Pay (if available at checkout)
12. Where can I contact you for more help?
📧 Email us anytime at support@go2h4rd-apparel.com.
We aim to respond within 24–48 hours (Mon–Fri).